Privacy Policy

Last Updated: March 26, 2026

At The Original Grillers Co. (collectively, “OriginalGrillers.com,” “we,” “us,” or “our”), respecting your privacy is a foundational element of our business. This Privacy Policy describes how we collect, use, process, and disclose your Personal Information when you visit, use, or make a purchase from OriginalGrillers.com (the “Site”).

When you use the Site, you are entrusting us with your information. We take this responsibility seriously and are committed to transparency in our data practices.

1. Information We Collect

We collect Personal Information directly from you and automatically through your interaction with our Site.

Information You Provide to Us Directly:

We collect Personal Information that you voluntarily provide when you interact with us, including:

• Order and Account Information: When you make a purchase or attempt to make a purchase through the Site, or create an account, we collect information including your name, billing address, shipping address, payment information (see Section 4 regarding payments), email address, and phone number.
• Newsletter and Marketing Communications: If you sign up for our newsletter, we collect your name and email address.
• Customer Support Communications: When you contact us for support, we may collect your name, email address, and any information you choose to include in your correspondence.

Information We Collect Automatically:

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. This information includes:

• Device Information: This may include your IP address, browser type, device type, operating system, unique device identifiers, time zone settings, and location data.
• Interaction Data: This includes information about how you use the Site, such as the specific pages you visit, the duration of your visit, and the search terms you entered that led you to the Site.

2. Technologies We Use for Data Collection (Cookies and Tracking)

We use cookies and similar tracking technologies (collectively, “Cookies”) to collect automatically gathered information. These technologies help us understand Site activity, provide essential functional features, and improve your user experience.

The technologies we use include:

• Shopify Tracking: Our e-commerce platform uses functional and analytical cookies necessary for the operation of our online store, cart functionality, and to help us understand store performance.
• Google Analytics: We use Google Analytics, a service provided by Google, Inc., to understand how users interact with our Site. Google Analytics uses Cookies to generate reporting on Site activity. You can learn more about how Google uses data here and you can opt-out of Google Analytics here.
• WordPress Cookies: If you interact with WordPress-specific content on our Site (such as a blog or contact form), WordPress may use essential cookies to manage your interaction or display relevant content.

You have the ability to accept or decline Cookies through your browser settings. However, refusing essential Cookies may limit your ability to use certain features of the Site, such as the shopping cart.

3. How We Use Your Personal Information

We use the Personal Information we collect for the following essential business and marketing purposes:

• Fulfilling Your Orders: We use Order Information to process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
• Communicating with You: We use your information to provide customer support, respond to your inquiries, and send you important updates related to your orders.
• Marketing (Newsletters): If you have subscribed to our newsletter, we use your name and email address to send you marketing communications and promotional offers. You may opt-out of receiving these emails at any time (see Section 7).
• Site Analytics and Improvement: We use Device Information and Interaction Data (primarily through Google Analytics) to analyze how users navigate our Site. This helps us improve our user interface, optimize our product offerings, and measure the effectiveness of our marketing.
• Fraud Prevention and Security: We use Order and Device Information to screen orders for potential risk or fraud.
• Legal Compliance: We may use your information to comply with applicable laws, respond to legally binding requests, or enforce our Terms of Service.

4. How We Share Your Personal Information

We share your Personal Information with trusted third-party service providers who assist us in operating our Site and serving you. We do not sell your Personal Information.

We share your information with the following service providers:

• Shopify: We use Shopify to power our online store. Shopify processes your data related to your online shopping experience and payment transactions. You can read more about how Shopify uses your Personal Information here.
• WordPress: We use WordPress for certain content management functions. WordPress and its plugins may handle or process specific data submitted through those content areas (e.g., blog comments).
• Stripe: We use Stripe as our primary payment processor. When you make a payment on our Site, you provide your payment information directly to Stripe. OriginalGrillers.com does not store your full credit card number. Stripe is committed to PCI compliance and its handling of your financial information is governed by their own Privacy Policy, which can be found here.
• Google Analytics: We share data related to Site interactions with Google Analytics as described in Section 2.
• Email Marketing Services: If you subscribe to our newsletter, your name and email address are shared with a specialized email service provider [You must insert the name here, e.g., Shopify Email, Mailchimp, Klaviyo] who manages our marketing communications.

We may also share your Personal Information with law enforcement or regulatory authorities if required to do so by law, to protect our rights, or to respond to a legal request.

5. Data Security and Retention

We are committed to protecting the security of your Personal Information. We maintain appropriate administrative, technical, and physical safeguards designed to protect Personal Information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

When you place an order through the Site, we will maintain your Order Information for our records for a necessary duration to fulfill the order, manage returns, comply with tax laws, and for customer service purposes.

When you sign up for our newsletter, we retain your email address until you unsubscribe or ask us to delete your information.

Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure.

6. International Data Transfers

As we use global service providers (like Shopify, Google, and Stripe), your Personal Information may be transferred to, stored, or processed in countries other than the country in which you reside, including the United States, where data protection laws may differ. By using the Site, you consent to these transfers.

7. Your Rights and Choices

You have choices regarding the collection, use, and sharing of your Personal Information.

• Marketing Opt-Out (Newsletters): You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link included at the bottom of every email. You can also contact us directly to request removal from our list.
• Cookies: You can manage or block Cookies through your browser settings.
• Google Analytics Opt-Out: As noted in Section 2, you can install the Google Analytics Opt-out Browser Add-on.

Depending on your location (e.g., California, European Union), you may have additional legal rights, including the right to access, correct, or delete the Personal Information we hold about you. If you wish to exercise any of these rights, please contact us using the information below.

[If targeting California residents, add specific CCPA language here. If targeting EU residents, add specific GDPR language here. Since you are in Spring Hill, FL, also review the Florida Digital Bill of Rights FDBR for applicability.]

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on the Site and updating the “Effective Date” at the top. We encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or if you would like to make a complaint, please contact our Data Protection Officer at:

Email: [support@originalgrillers.com – Replace with your valid support email]
Mailing Address:
The Original Grillers Co.
Attn: Data Protection Officer
[Insert Your Physical Business Address in Spring Hill, FL]